Shipping Information
Whether you choose a standard size or give us your custom measurements, all our dresses suits are personally tailored for you from scratch.
Total Delivery Time = Processing Time + Shipping Time
Process time: Items ordered usually takes
7-15 workdays to make.
Shipping time: It does not include the time to make the items you ordered. It is up to the shipping method you selected. Normally, it will take 3-7 days for delivery.
Rush Order:If you want to get a dress within 10-15 days, you need pay the extra fee for rush order. Or you can
Contact Us to confirm it.
Shipping Method
We ship via all major mail carriers, including UPS, EMS, FedEx, TNT, and DHL.
Cancel Order
All dresses ordered from us can be cancelled within 48 hours free of charge. However, because your dress is a one-off tailor made for your special day, orders cancelled after 48 hours are subject to a handling fee equalling 20% of the item price. We thank you in advance for your understanding.
Returns Information
Your satisfaction is of utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the dress has been made to your order specifications. Try on your dress as soon as possible without removing the tags, altering, or washing the dress.
If you are returning or exchanging dresses or accessories, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
For an ordinary size item or a custom made item-If there is a quality problem and you want to apply for a refund, please upload some persuasive pictures or video, once it is verified, you can send the item back to us (customer commits the shipping cost), and we will give you a full refund of the item.